Careers / Operations

Communications Clerk – Winnsboro, TX

Team Worldwide Corporate Office in Winnsboro, TX is seeking an entry-level Communications Clerk in the Freight Forwarding/3 PL industry. The ideal candidate will have the ability to: 

  • Thrive in a high-paced and busy environment
  • Work in a paperless environment
  • Meet daily deadlines

Responsibilities:

  • Customer Service- Field customer service calls. Answer questions about existing shipments.
  • Monitor shipments- Monitor all Agent city deliveries.
  • Communications- Provide Branch office and customer updates on shipment status and information. 
  • Rating/Pricing
  • Data entry

Qualifications:

  • Detail Oriented
  • Excellent communications skills – written and verbal
  • Strong ability to multitask
  • Strong computer skills
  • Complex problem-solving skills
  • Must be willing to work On-call duty as trained and required.
  • Must be willing to work occasional morning or night as required.

For more information, contact careers@teamww.com

 

Domestic Operations Supervisor – Dallas/Ft. Worth, Texas

The Domestic Operations Supervisor is a high visibility role for our DFW location. The ideal candidate will have Transportation experience in a Freight Forwarding, 3PL, or LTL environment. We are looking for a high energy and resourceful candidate to join our growing DFW Team.

Job Description:

  •  Oversee the prioritization, scheduling, routing, and tracking of shipments for transportation via Air, FTL, LTL, Hot Shot, and Linehaul to ensure on-time arrival
  •  Proactively work with new and existing customers, carriers and agents to secure capacity and negotiate pricing
  •  Work alongside Internal and External customers daily to troubleshoot and overcome operational challenges to ensure a high level of customer satisfaction and accuracy
  •  A customer-centric approach to tracking and follow up, with the desire to build long-term relationships with clients, agents, and carriers
  •  Exceptional problem-solving skills with the ability to work in a high-pressure environment 
  •  High level of resourcefulness and initiative with exceptional time management
  •  Provide operational leadership skills needed to create and promote an environment where employees are engaged, empowered and committed to the success of the company
  •  Continual desire to learn and expand Domestic and International knowledge
  •  Assist with all operational requirements assigned by management, adhering to TSA and other government regulatory compliance standards with booking and routing of all Air, Ground, and Sea cargo

Skills and Experience:

  •  5-7 years of experience in a progressive Freight Forwarding, 3PL,  or LTL environment
  •  Excellent knowledge of multiple modes of transportation, major airports, seaports, and domestic geography
  •  Strong verbal and written communications
  •  Microsoft Office proficient with strong overall computer skills

For more information, please contact careers@teamww.com.

Domestic Operations Agent – Fresno, CA

Team Worldwide Branch Office in Fresno, CA is seeking an experienced Domestic Operations Agent in the Freight Forwarding/ 3PL industry. The ideal candidate will be well versed in:

  • Air Freight operations- Domestic
  • Ground Freight operations – Full Truckload, Expedite and LTL
  • Customer service and communications
  • Carrier capacity operations

Responsibilities:

  • Prioritizing, scheduling and routing shipments for transportation via Air and Ground Network
  • Interacting with customers and agents to rate and quote shipments via Air, FTL, LTL, Hot Shot and Line-haul
  • Maintain and grow relationships on Team’s behalf with both existing and new Customers and Carriers
  • Proactively reach out to carriers to source, price, negotiate and track shipments daily
  • Source and secure capacity for time sensitive freight by leveraging multiple sourcing platforms
  • Work alongside team ensuring a high level of customer satisfaction and operational efficiency
  • Branch Office and agent communications
  • Local cartage and dispatch

Qualifications:

  • 1-3 years minimum experience preferred
  • Effective Communication skills
  • Excellent Organizational skills
  • Ability to prioritize, multitask and manage time effectively
  • Attention to detail and accuracy
  • Continual desire to learn and expand Domestic knowledge
  • High level of resourcefulness and initiative

For more information, please contact lane.blue@teamww.com. 

Capacity Manager – Portland, OR

Team Worldwide Branch Office in Portland, OR is seeking operations personnel in the freight forwarding industry with experience in: 

  • capacity management
  • air operations
  • ground – FTL and LTL – operations
  • freight operations management

Responsibilities:

  • day-to-day operations 
  • customer service & communications
  • local cartage & dispatch 
  • agent and Branch Office communications
  • quotes
  • routing of shipments 
  • compliance – internal and external
  • shipment accounting for customer invoicing
  • work with the sales teams for the achievement of customer satisfaction and revenue generation

For more information, please contact marty.coomler@teamww.com.   

Operations Manager – St. Louis, MO

Team Worldwide Branch Office in St. Louis, MO is seeking an operations manager candidate in the freight forwarding industry with experience in: 

  • air (domestic and international) operations
  • ground – FTL and LTL – operations
  • freight operations management

Responsibilities:

  • cartage dispatch
  • day-to-day operations 
  • customer service & communications
  • agent and Branch Office communications
  • quotes
  • routing of shipments 
  • compliance – internal and external
  • shipment accounting for customer invoicing
  • work with the sales teams for the achievement of customer satisfaction and revenue generation 

For more information, please contact teamstljob@teamww.com. 

Team Worldwide is an Equal Opportunity Employer.